Core Ultrasound Terms of Service
Effective Date: August 15th, 2024
Welcome to Core Ultrasound, owned and operated by Core Ultrasound LLC. By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.
1. Acceptance of Terms
1.1 By creating an account, accessing, or using the Core Ultrasound website (the “Service”), you agree to these Terms of Service (the “Terms”), as well as any additional terms, conditions, and policies referenced herein or available by hyperlink.
1.2 If you do not agree to all the terms and conditions, then you may not access the Service.
2. Eligibility
2.1 The Service is intended for use by medical professionals, including but not limited to medical students, resident physicians, attending physicians, paramedics, physician assistants, and nurse practitioners.
2.2 By using the Service, you represent that you are at least 18 years old and are authorized to enter into these Terms.
3. Accounts
3.1 To access certain features of the Service, you must create an account.
3.2 You agree to provide accurate and complete information and keep your account information updated.
3.3 You are responsible for maintaining the confidentiality of your account credentials and are fully responsible for all activities that occur under your account.
4. Data Collection and Use
4.1 Core Ultrasound collects personal information, including names, email addresses, course progress, and quiz accuracy, from both learners and educators.
4.2 This data is used to provide and improve our services, monitor learner progress, and enable educators to track the performance of their designated learners.
Data Security: 4.3 All personal data is stored on encrypted, backed-up servers hosted on AWS and Google Cloud servers. We utilize Two-Factor Authentication (2FA) to protect your account and data at all times.
No Protected Health Information (PHI): 4.4 We do not collect, transmit, or store any Protected Health Information (PHI) as defined under HIPAA.
5. Educator Access to Learner Data
5.1 Educators assigned to learners will have access to their learners' course progress and quiz accuracy through cloud-based analytics dashboards.
5.2 By using the Service, you consent to this data-sharing arrangement.
6. WCAG 2.2 Compliance
6.1 Core Ultrasound is committed to providing an accessible website experience and maintains compliance with the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA.
6.2 We strive to ensure that our content is accessible to all users, including those with disabilities.
6.3 If you encounter any accessibility issues, please contact us at [email protected] so we can address the issue promptly.
7. Cyber Insurance
7.1 Core Ultrasound LLC has a cyber insurance policy with coverage of $1,000,000/$1,000,000 under NetGuard Plus.
7.2 This policy helps to protect against certain risks related to data breaches and other cyber threats.
7.3 While we take extensive measures to protect your data, this insurance provides an additional layer of security for our users.
8. Sales and Subscriptions
8.1 All sales on Core Ultrasound are final.
8.2 For subscription-based products, your subscription will automatically renew at the end of each term unless you cancel your subscription prior to the renewal date.
8.3 If you believe that a purchase was made in error and in good faith, you may contact us for a refund request.
8.4 We reserve the right to issue a full or partial refund at our sole discretion based on the circumstances.
9. User-Generated Content
9.1 If you upload, share, or post any content on the Core Ultrasound platform, you retain ownership of your content but grant Core Ultrasound LLC a non-exclusive, royalty-free, perpetual, and worldwide license to use, distribute, modify, and display it on the platform.
9.2 You must ensure that your content does not infringe on intellectual property rights, is not defamatory, obscene, or illegal.
9.3 Core Ultrasound LLC reserves the right to monitor, review, and remove any user-generated content that violates these Terms or is deemed inappropriate.
10. Privacy Policy
10.1 Your use of the Service is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
10.2 By using the Service, you agree to the collection and use of your information as outlined in our Privacy Policy.
10.3 Please review the Privacy Policy for more information.
11. Support and Maintenance
11.1 Core Ultrasound LLC provides technical support through [email protected] during our business hours.
11.2 While we strive to offer uninterrupted service, periodic maintenance may require temporary downtime.
11.3 We will notify you in advance whenever possible.
12. Service Availability and Uptime
12.1 Core Ultrasound LLC strives to maintain high service availability.
12.2 While we aim for 99.9% uptime, we cannot guarantee uninterrupted access to the Service.
12.3 Core Ultrasound LLC shall not be liable for any interruptions or downtime.
13. Third-Party Integrations
13.1 Our Service integrates with third-party services, including but not limited to Thinkific, Amazon Web Services (AWS), Google Cloud, PayPal, and Stripe. Your use of these third-party services may be subject to additional terms and conditions:
Thinkific: Your use of our platform hosted on Thinkific is governed by the Thinkific Terms of Service.
Amazon Web Services (AWS): Our data storage and server infrastructure utilize AWS. Your use of our Service, in this context, is subject to the AWS Customer Agreement.
Google Cloud: We also use Google Cloud for data storage and processing. Your use of the Service in relation to Google Cloud services is governed by the Google Cloud Platform Terms of Service.
PayPal: Payments processed through PayPal are subject to the PayPal User Agreement.
Stripe: Payments processed through Stripe are subject to the Stripe Services Agreement.
13.2 Core Ultrasound LLC is not responsible for any issues arising from these third-party services.
14. Core Ultrasound Rights
14.1 We reserve the right to modify or terminate the Services for any reason, without notice, at any time.
14.2 We reserve the right to refuse our Services to anyone for any reason at any time.
14.3 Core Ultrasound LLC does not pre-screen Content, and it is at our sole discretion to refuse or remove any Content that is available via the Services.
14.4 We may, but have no obligation to, remove Content or suspend a user’s access to the Services, or terminate the Services (without prior notice), if they share or otherwise make available Content containing material that we determine in our sole discretion is unlawful, harmful, fraudulent, deceptive, misleading, threatening, harassing, defamatory, offensive, biased, obscene, vulgar, indecent, menacing, tortious, or otherwise objectionable, or violates any party’s intellectual property or these Terms of Service.
14.5 Verbal or written abuse of any kind (including threats of abuse or retribution) by a user or their representatives directed at any Core Ultrasound LLC customer, employee, member, or officer will result in immediate termination of the Services.
14.6 We reserve the right to provide our Services to your competitors and make no promise of exclusivity in any particular market segment. You further acknowledge and agree that Core Ultrasound LLC employees and contractors may also be Core Ultrasound LLC customers/instructors and that they may compete with you, although they may not use your confidential information in doing so.
14.7 In the event of a dispute regarding Account ownership, we reserve the right to request documentation to determine or confirm Account ownership. Documentation may include, but is not limited to, a scanned copy of your business license, government-issued photo ID, the last four digits of the credit card on file, etc.
14.8 Core Ultrasound LLC retains the right to determine, in our sole judgment, rightful Account ownership and transfer an Account to the rightful owner. If we are unable to reasonably determine the rightful Account Owner, Core Ultrasound LLC reserves the right to temporarily disable an Account until resolution has been determined between the disputing parties.
15. Modification of Service
15.1 Core Ultrasound LLC reserves the right to update, modify, or discontinue any part of the Service at any time, with or without notice.
15.2 This includes adding, removing, or altering features.
15.3 Your continued use of the Service constitutes your acceptance of any changes.
16. Dispute Resolution
16.1 Any disputes arising under these Terms will be resolved through binding arbitration, to be conducted out of court, in accordance with the rules of the American Arbitration Association.
16.2 By agreeing to these Terms, you waive the right to a trial by jury or to participate in a class action lawsuit.
17. Indemnification
17.1 You agree to indemnify and hold harmless Core Ultrasound LLC, its affiliates, and their respective directors, officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of your use of the Service, your violation of these Terms, or your infringement of any third-party rights.
18. Entire Agreement
18.1 These Terms constitute the entire agreement between you and Core Ultrasound LLC regarding your use of the Service.
18.2 They supersede any prior agreements, communications, and understandings, whether written or oral.
19. Severability
19.1 If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
19.2 The invalid or unenforceable provision will be modified to the extent necessary to make it enforceable while preserving its intent.
20. Waiver
20.1 No waiver of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition.
20.2 Any failure of Core Ultrasound LLC to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
21. Assignment
21.1 You may not assign or transfer your rights or obligations under these Terms without the prior written consent of Core Ultrasound LLC.
21.2 Core Ultrasound LLC may assign or transfer its rights and obligations under these Terms at any time without notice to you.
22. Governing Law
22.1 These Terms shall be governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law provisions.
23. Prohibited Use of Materials
23.1 All video and text materials available on this website are the exclusive property of Core Ultrasound LLC and are protected by copyright laws. These materials are provided solely for the educational and personal consumption of the subscriber.
23.2 Any reproduction, distribution, modification, display, performance, or other use of these materials, in whole or in part, without the prior written consent of Core Ultrasound LLC, is strictly prohibited. Subscribers may not share, resell, or otherwise disseminate the materials to third parties, including but not limited to posting them on other websites, sharing them through social media, or using them for commercial purposes.
23.3 We do allow limited sharing of pathology quiz questions with a mentor, but only to the extent that the learner has a specific educational question associated with that image. These shares are tracked in the system, and any abuse of the sharing function is grounds for subscription cancellation without refund. Violation of these terms may result in immediate termination of access to the website and may also result in legal action.
24. Contact Information
24.1 If you have any questions about these Terms, please contact us at [email protected]